Need help recognising
a transaction?

A transaction showing this website or business name was used to purchase an item from one of our online stores.

How to confirm a transaction

  1. 01

    Check the details

    Note the transaction date and amount shown on your statement.

  2. 02

    Gather what you know

    Include the store, item, order email or order number if available.

  3. 03

    Email our team

    Send the details to onlinestores@matteogrixti.com and we’ll help identify the purchase.

Keep your payment details private

Never email your full card number, security code or banking password. We will not ask for them.

Why this name appears

A single transaction descriptor may be used for purchases across our online stores.

What happens next

We’ll review the information you provide and reply with the relevant order details where possible.